I still remember the wild and stormy days of my life last year while I was dealing with QQestore regarding my fault cybershot sent in for minor repair works under their warranty. The agreement stated that it'll be ready by two weeks but since it has been a month still unheard of, I decided to make a move.

My first move:
I've made hundreds of calls to them regarding the status of my item, but all he (Khairul) mentioned was it's on it's way back from Singapore. Days turn to week and so I've made another call, he requested for another two more weeks. I waited patiently. It's been close to 2 months now.

My second move:
Seeing that making phone calls to them is useless, I decided to drop by the shop myself on the day Khairul(the staff) told me it would be ready. It turned out that I stunned him by dropping by there, I bet he wasn't expecting me to show up by the looks drawn on his face. He apologized and told me my camera isn't ready yet. I was furious at him instantly. I told him that he was the one who promised me on the phone saying that everything would be ready by today, and he said that he thought it would be done by today but unfortunately it's not. I told him that their company isn't communicating well with the supplier that such problems would occur. I demanded to talk to his superior but he wouldn't agree to it. I guess he was just worried that he might lose his job. His friend came to the rescue, she's called Ayu, a beautiful name but don't be deceived. One thing, she has this attitude of taking matters into her hands but once it got out of control, she walks away. She was extremely rude to customers and would answer back rudely to any queries made. Definitely they are my target of anger at the moment. Seeing no other option, I took a calendar on the receptionist's table and told Khairul to pick a date on the calendar for me to come back there with my item ready for collection. He was a bit hesitant to do so but I left him with no choice and Ayu was just there helpless after I told her to shut her mouth when she answered me back rudely back then. He blindly pointed on a coloumn of weeks on the calendar and told me that it would be ready within those days of the week. I wasn't satisfied with it and I asked him to listen again to my statement telling him to pick a date and not a week. He then again blindly pointed out a date, the 22nd. Before he was able to give me any excuses again, I told him that it's his choice that he picked the 22nd and I'll be back on that day expecting everything is ready, and it will be his responsibility or whatsoever if my item is not ready by that day.

By then I knew that the shop had been careless on handling items and I know that my item is long gone. Procastination is just a cover by them so that over time, I would get tired of it and would forget about my camera. But it doesn't stop there.

Anyway, I need to get ready for my friday prayers as it's already noon now. Will continue with my story sometime. Till then, have a great day everyone! =)